Surveying Participants to Strengthen Behavioral Health-Criminal Justice Programs

Mental Health
Program Quality and Performance Measurement
Substance Use Treatment


Surveying Participants brief coverAccording to this brief from The Council of State Governments (CSG) Justice Center, participant satisfaction surveys help behavioral health-criminal justice programs assess the quality of service being provided and their impact on individual outcomes, as well as help them to determine if there are disparities in program and service delivery.

The brief presents important considerations when developing these surveys for people with behavioral health needs in the criminal justice system and ways to integrate survey feedback meaningfully.

Access the brief