Resource Brief: Case Management Systems Commonly Used by Reentry Programs
Brief
Topics:
Evaluation and Sustainability
Program Quality and Performance Measurement
Screening, Assessment, and Planning
Reentry population:
Both Adults and Youth/Young Adults
Date:
Resource Brief: Case Management Systems Commonly Used by Reentry Programs
Reentry programs typically rely on a case management system (CMS) to store client information. Selecting an appropriate CMS can have several benefits:
- Managing caseloads: Team members can easily access and manage client information.
- Data-sharing capabilities: Facilitates data-sharing across agencies, potentially streamlining processes (e.g., client referrals).
- Data security: Control access and maintain security protocols.
- Measuring performance metrics: Track and analyze your organization’s program performance over time and generate reports.
This resource from the Evaluation and Sustainability Training and Technical Assistance (ES TTA) team at RTI International and the Center for Justice Innovation (formerly the Center for Court Innovation) discusses these benefits. The brief also provides an overview of 14 CMS platforms that are commonly used by reentry programs and their respective functionality, data confidentiality, and cost.
